Terms of service

Terms of Service

Last Updated: August 14, 2026

Overview

This website is operated by Evergreen Grace LLC, doing business as Evergreen Lane. Throughout the site, the terms “Evergreen Lane,” “we,” “us,” and “our” refer to Evergreen Grace LLC.

Evergreen Lane offers this website, evergreenlane.co, including all information, tools, products, and services available through the website (collectively, the “Service”), to you conditioned upon your acceptance of these Terms of Service and all other policies referenced herein.

By visiting our website, purchasing a product from us, creating an account, submitting information, or otherwise using any part of the Service, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our Service.

We may update or modify these Terms from time to time by posting the revised version on this page. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

Section 1 — Online Store Terms

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have given permission for any minor dependents under your supervision to use this website.

You may not use our products, website, or Service for any illegal or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the Service, including intellectual property and copyright laws.

You must not transmit viruses, malware, worms, malicious code, or any other technology that may harm or interfere with the operation or security of the website or Service.

A breach of these Terms may result in immediate suspension or termination of your access to the Service.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Service, use of the Service, access to the Service, or content available through the website without our prior written permission.

We may modify, suspend, restrict, or discontinue any part of the website or Service at any time without prior notice.

Headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy of Information

We make reasonable efforts to ensure that information presented on Evergreen Lane is accurate and current. However, we do not guarantee that all information available on the website is complete, accurate, or error-free.

Product descriptions, pricing, availability, promotions, shipping estimates, images, specifications, and other information may occasionally contain errors or omissions.

We reserve the right to correct errors, update information, or make changes at any time without prior notice.

Any reliance on information available through the website is at your own risk.

Section 4 — Products and Services

Certain products may be available exclusively through our website and may have limited availability.

We reserve the right to:

  • Limit the sale of our products or Services to any person, geographic region, or jurisdiction;

  • Limit quantities available for purchase;

  • Discontinue any product at any time;

  • Change product descriptions, designs, specifications, or pricing without notice; and

  • Cancel or refuse orders when reasonably necessary.

We make every reasonable effort to display product images, colors, designs, and details accurately.

However, the actual appearance of a product may vary depending on your device, screen settings, production method, materials, size, and other manufacturing factors.

We do not guarantee that your device's display of any color will accurately reflect the physical product.

Section 5 — Made-to-Order and Print-on-Demand Products

Many Evergreen Lane products may be created specifically after an order is placed.

Because these products are made to order, slight variations may occur between the product shown in digital previews or mockups and the finished physical product.

Such variations may include minor differences in:

  • Color;

  • Print positioning;

  • Print size;

  • Material appearance;

  • Texture;

  • Product dimensions; or

  • Other characteristics resulting from the manufacturing or printing process.

Reasonable production variations are not necessarily considered product defects.

Production and fulfillment times may vary depending on the product, order volume, destination, supplier capacity, holidays, and other circumstances.

Estimated processing and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Section 6 — Personalized Products

Certain products may allow you to submit names, dates, messages, photographs, artwork, or other personalized information (“Personalization Content”).

You are responsible for reviewing all personalization details carefully before submitting your order.

This includes checking:

  • Names and spelling;

  • Dates;

  • Messages and wording;

  • Uploaded photographs or artwork;

  • Product options;

  • Sizes;

  • Colors; and

  • Other customization selections.

Once a personalized or made-to-order product enters production, we may not be able to modify or cancel the order.

By submitting Personalization Content, you represent that you have the necessary rights and permissions to use that content and authorize us and our production partners to reproduce it solely as necessary to fulfill your order.

We reserve the right to reject personalization requests that contain unlawful, infringing, threatening, hateful, obscene, or otherwise inappropriate material.

Section 7 — Prices and Payments

All prices displayed on Evergreen Lane are subject to change without notice.

The price charged for an order will generally be the price displayed at checkout when the order is submitted, subject to correction of obvious pricing or technical errors.

Applicable taxes, shipping fees, duties, or other charges may be added to your order where required.

You agree to provide current, complete, and accurate billing and payment information for all purchases.

By providing a payment method, you represent that you are authorized to use that payment method and authorize us and our payment processors to charge the applicable amount for your order.

Section 8 — Orders and Order Acceptance

Submitting an order does not necessarily constitute our acceptance of that order.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, unauthorized transactions, pricing errors, inventory or production issues, payment problems, or violations of these Terms.

We may also limit or prohibit orders that appear, in our reasonable judgment, to be placed by unauthorized dealers, resellers, or distributors.

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund for the canceled portion of the order.

If we need additional information regarding your order, we may contact you using the email address, phone number, or other contact information provided during checkout.

Section 9 — Shipping and Delivery

Processing and shipping times displayed on our website are estimates and may vary.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, customs processing, holidays, incorrect shipping information, transportation disruptions, or unusually high order volumes.

Customers are responsible for providing a complete and accurate shipping address.

Evergreen Lane is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer, except as required by applicable law.

International customers may be responsible for customs duties, import taxes, fees, or other charges imposed by their country or local authorities unless otherwise stated at checkout.

For additional information, please review our Shipping Policy.

Section 10 — Returns, Refunds, Replacements, and Cancellations

Returns, refunds, replacements, exchanges, and cancellations are governed by our Return & Refund Policy.

Because many of our products are made to order or personalized, certain products may not be eligible for return or exchange due solely to a change of mind, incorrect size selection, or customer-provided personalization error, except where otherwise required by law.

If your item arrives damaged, defective, incorrect, or materially different from what you ordered, please contact us according to the instructions and timeframes provided in our Return & Refund Policy.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded or restricted.

Section 11 — Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made through Evergreen Lane.

You agree to promptly update your information, including your email address, billing details, and payment information, so that we can process your transactions and contact you when necessary.

You are responsible for maintaining the confidentiality of your account credentials, if applicable, and for activity occurring under your account.

Section 12 — Promotions and Discount Codes

From time to time, Evergreen Lane may offer promotional discounts, coupon codes, special offers, or other promotions.

Unless otherwise stated:

  • Promotions cannot be combined;

  • Discount codes have no cash value;

  • Promotions may be subject to eligibility requirements or expiration dates;

  • Certain products may be excluded; and

  • We may modify or discontinue promotions at any time.

We reserve the right to cancel or reject the use of promotional codes obtained or used through fraud, abuse, technical errors, or unauthorized means.

Section 13 — Third-Party Services and Tools

We may use third-party providers to help operate our website and provide services such as payment processing, production, fulfillment, shipping, analytics, marketing, and customer support.

We may also provide access to third-party tools, applications, or services that we do not directly control.

Your use of third-party services may be subject to the applicable third party's own terms and policies.

To the maximum extent permitted by law, Evergreen Lane is not responsible for the acts, omissions, availability, content, or practices of independent third-party services.

Section 14 — Third-Party Links

Our website may contain links to websites or services operated by third parties.

These third-party websites are not necessarily affiliated with Evergreen Lane, and we are not responsible for examining or evaluating their content, accuracy, security, privacy practices, products, or services.

Accessing third-party websites is at your own discretion and risk.

We encourage you to review the applicable terms and privacy policies of any third-party website before providing personal information or completing a transaction.

Section 15 — Intellectual Property

Unless otherwise stated, the content available through Evergreen Lane, including our website design, text, graphics, logos, product designs, artwork, photographs, videos, icons, branding, and other materials, is owned by or licensed to Evergreen Grace LLC and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, license, commercially exploit, or create derivative works from our protected content without prior written authorization from Evergreen Grace LLC or the applicable rights holder.

Nothing in these Terms grants you ownership of any intellectual property belonging to Evergreen Grace LLC or any third party.

Section 16 — User Content, Reviews, and Feedback

You may have the opportunity to submit reviews, photographs, comments, feedback, suggestions, ideas, or other content (“User Content”).

You represent that your User Content does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

Your User Content must not contain unlawful, defamatory, abusive, obscene, fraudulent, misleading, or malicious material.

By submitting User Content to us, you grant Evergreen Grace LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish that content in connection with operating, promoting, and improving Evergreen Lane, subject to applicable law.

We reserve the right, but have no obligation, to monitor, edit, reject, or remove User Content that violates these Terms or applicable law.

Section 17 — Personal Information

Your submission and our processing of personal information through Evergreen Lane are governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, share, and protect personal information.

Section 18 — Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, processing times, delivery estimates, availability, or other information.

We reserve the right to correct such errors, update information, or cancel affected orders when permitted by applicable law.

Section 19 — Prohibited Uses

You may not use Evergreen Lane or its content:

  • For unlawful or fraudulent purposes;

  • To violate applicable laws or regulations;

  • To infringe our intellectual property rights or those of others;

  • To submit false, fraudulent, or misleading information;

  • To transmit malicious code, viruses, or malware;

  • To collect or track personal information of others without authorization;

  • To spam, phish, scrape, crawl, or otherwise misuse the website;

  • To interfere with or circumvent website security features;

  • To impersonate another person or entity;

  • To engage in harassment, threats, abuse, or unlawful discrimination; or

  • To interfere with the proper operation of the Service.

We reserve the right to restrict or terminate access to the Service for violations of these Terms.

Section 20 — Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and Service are provided on an “as is” and “as available” basis.

We do not guarantee that the Service will always be uninterrupted, secure, timely, or error-free.

Except as expressly stated by us or required by applicable law, we disclaim warranties and conditions relating to the Service and products offered through the website to the fullest extent permitted by law.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.

Section 21 — Limitation of Liability

To the maximum extent permitted by applicable law, Evergreen Grace LLC and its owners, officers, employees, affiliates, agents, contractors, suppliers, production partners, fulfillment partners, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Service or products purchased through the Service.

Where applicable law does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

Section 22 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Evergreen Grace LLC and its affiliates, officers, employees, agents, contractors, licensors, service providers, suppliers, and production partners from claims, liabilities, losses, damages, or reasonable expenses arising from your violation of these Terms, applicable law, or the rights of a third party.

Section 23 — Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the unenforceable portion will be deemed severed from these Terms.

The remaining provisions will continue in full force and effect.

Section 24 — Termination

These Terms remain effective unless terminated by either you or us.

You may stop using the Service at any time.

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms or applicable law.

Any rights, obligations, or liabilities that by their nature should survive termination will remain in effect after termination.

Section 25 — Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on Evergreen Lane, constitute the agreement between you and Evergreen Grace LLC regarding your use of the Service.

Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.

Section 26 — Governing Law

These Terms and any separate agreements through which we provide Services to you will be governed by and construed in accordance with the laws of the State of [STATE], United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Section 27 — Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms by posting changes on this page.

The “Last Updated” date at the top of this page indicates when these Terms were most recently revised.

Your continued use of Evergreen Lane after revised Terms become effective constitutes acceptance of those Terms, to the extent permitted by applicable law.

Section 28 — Contact Information

Questions regarding these Terms of Service may be sent to us at:

Evergreen Lane
Operated by Evergreen Grace LLC
Website: Evergreenlane.co
Email: admin@evergreenlane.co
Business Address: 1001 S Main St STE 600, Kalispell, MT, 59901, USA

© 2026 Evergreen Grace LLC. All rights reserved.