Privacy Policy

PRIVACY POLICY

Last Updated: September 3, 2026

Evergreen Lane (“Evergreen Lane,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Evergreen Grace LLC, operating the website evergreenlane.co (the “Site”), collects, uses, discloses, and otherwise processes personal information when you visit our Site, make a purchase, create an account, contact us, subscribe to our communications, or otherwise interact with our services.

By accessing or using our Site, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with Evergreen Lane.

Information You Provide Directly to Us

We may collect information that you provide when you:

  • Place or attempt to place an order;

  • Create or manage a customer account;

  • Contact our customer support team;

  • Subscribe to emails, promotions, or other marketing communications;

  • Submit a review, survey, form, or other content;

  • Request a return, refund, cancellation, replacement, or order modification; or

  • Participate in a promotion, giveaway, or other program.

This information may include:

  • Name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address;

  • Order and purchase information;

  • Account login information;

  • Customer service communications;

  • Product preferences;

  • Personalization information you submit for customized products; and

  • Any other information you voluntarily provide.

Payment Information

When you make a purchase, payment information is processed by our payment processors and ecommerce service providers.

Depending on the payment method you select, this may include payment card information, billing details, or other financial information.

Evergreen Lane generally does not directly store complete payment card numbers. Payment information may instead be processed and stored by Shopify, payment gateways, financial institutions, PayPal, Shop Pay, or other payment service providers in accordance with their respective privacy and security practices.

Information We Collect Automatically

When you visit or interact with our Site, certain information may be collected automatically, including:

  • Internet Protocol (IP) address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Device identifiers;

  • General or approximate location derived from your IP address;

  • Pages and products viewed;

  • Search activity;

  • Referring website or source;

  • Shopping cart activity;

  • Checkout activity;

  • Date and time of visits;

  • Links and advertisements you interact with;

  • Cookie identifiers; and

  • Information about how you navigate and interact with our Site.

We may collect this information through cookies, pixels, tags, software development kits, log files, web beacons, and similar technologies.

2. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing Products and Services

We use information to:

  • Process and fulfill orders;

  • Process payments;

  • Provide order confirmations and receipts;

  • Arrange production, shipping, and delivery;

  • Provide tracking information;

  • Handle returns, refunds, cancellations, replacements, or disputes;

  • Maintain customer accounts; and

  • Provide customer service.

Product Fulfillment and Personalization

Some Evergreen Lane products may be made-to-order, print-on-demand, personalized, or fulfilled by third-party production and fulfillment partners.

When necessary to fulfill an order, we may provide those partners with information such as your:

  • Name;

  • Shipping address;

  • Order details;

  • Product selection; and

  • Personalization information.

Our fulfillment partners may use this information only as necessary to produce, fulfill, and deliver your order or otherwise provide services to us, subject to their applicable contractual and legal obligations.

Marketing and Advertising

Where permitted by law, we may use your information to:

  • Send promotional emails;

  • Notify you about products, sales, offers, or promotions;

  • Recommend products that may interest you;

  • Measure advertising performance;

  • Understand customer interests; and

  • Deliver or help deliver relevant advertisements.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our marketing emails.

Transactional communications relating to your orders or customer service requests are not considered marketing communications and may continue after you unsubscribe from promotional messages.

Improving Our Business and Website

We may use information to:

  • Analyze Site traffic and customer behavior;

  • Understand which products and features are most useful;

  • Improve our products, services, marketing, and customer experience;

  • Test Site functionality;

  • Troubleshoot technical issues;

  • Perform research and analytics; and

  • Develop new products and services.

Fraud Prevention and Security

We may process information to:

  • Detect potentially fraudulent transactions;

  • Prevent abuse or unauthorized activity;

  • Protect customer accounts;

  • Maintain the security of our Site;

  • Investigate suspicious activity; and

  • Protect Evergreen Lane, our customers, service providers, and others.

Legal and Compliance Purposes

We may use information when necessary to:

  • Comply with applicable laws and regulations;

  • Respond to lawful requests from governmental authorities;

  • Establish, exercise, or defend legal claims;

  • Enforce our Terms of Service and other policies;

  • Resolve disputes; and

  • Protect our legal rights.

3. SHOPIFY

Our online store may be hosted and powered by Shopify Inc.

Shopify provides the ecommerce infrastructure that enables us to operate our online store, process transactions, maintain shopping carts and customer accounts, and provide related ecommerce functionality.

When you interact with our Shopify-powered store, Shopify may process personal information on our behalf and, in certain circumstances, for its own purposes.

Shopify’s handling of personal information is governed by its own applicable privacy policies.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate our business.

These parties may include:

Ecommerce and Technology Providers

Providers that help host, maintain, secure, analyze, or operate our Site and ecommerce systems.

Payment Processors

Payment gateways, financial institutions, fraud prevention services, and payment providers used to securely process transactions.

Production and Fulfillment Partners

Print-on-demand manufacturers, custom product manufacturers, warehouses, fulfillment centers, and similar partners responsible for producing and preparing your order.

Shipping and Logistics Providers

Carriers, postal services, couriers, logistics companies, and tracking providers responsible for delivering orders.

Marketing and Advertising Providers

We may work with advertising, analytics, email marketing, and social media platforms to understand Site usage, communicate with customers, and measure or deliver advertising.

Depending on the services we use, these providers may include platforms such as Google, Meta, Pinterest, TikTok, Klaviyo, or similar service providers.

The exact providers we use may change over time.

Professional Advisers

We may disclose information to accountants, attorneys, consultants, insurers, financial advisers, and similar professional service providers where reasonably necessary.

Legal Authorities

We may disclose information where we believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, lawful government request, or other legal process.

Business Transfers

If Evergreen Grace LLC is involved in a merger, acquisition, restructuring, financing, bankruptcy, sale of assets, or other business transaction, personal information may be transferred as part of that transaction where permitted by law.

5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate and improve the Site.

Cookies are small data files that may be stored on your device when you visit a website.

We may use:

Essential Cookies

These cookies are necessary for functions such as:

  • Shopping carts;

  • Checkout;

  • Login and account functionality;

  • Security;

  • Payment processing; and

  • Site navigation.

Analytics Cookies

These help us understand how visitors use the Site so that we can improve performance and customer experience.

Functional Cookies

These may remember preferences and provide enhanced Site functionality.

Advertising Cookies

These may help us and our advertising partners measure advertising effectiveness and display advertising that may be more relevant to your interests.

Depending on your location, we may provide a cookie consent or privacy preference tool that allows you to manage certain types of cookies.

You may also control cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site.

6. PERSONALIZED AND TARGETED ADVERTISING

We may use advertising and analytics technologies to understand customer activity and promote Evergreen Lane products on third-party websites and platforms.

For example, we or our advertising partners may use information about your interaction with our Site to measure advertising campaigns or show advertisements based on your interests.

Certain privacy laws may classify some forms of disclosure for targeted or cross-context behavioral advertising as a “sale,” “sharing,” or “targeted advertising,” even where no money is exchanged for your personal information.

Where required by applicable law, we provide users with the ability to opt out of such processing.

7. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Evergreen Lane does not sell personal information for money.

However, depending on the advertising and analytics technologies used on our Site, certain transfers of information to advertising partners may be considered a “sale” or “sharing” of personal information under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of:

  • The sale of personal information;

  • The sharing of personal information for cross-context behavioral advertising; or

  • Processing of personal information for targeted advertising.

Where required, you may exercise these rights through the privacy preference controls available on our Site or by contacting us.

We also endeavor to recognize legally required browser-based opt-out preference signals, such as the Global Privacy Control (GPC), where applicable.

8. EMAIL AND MARKETING COMMUNICATIONS

If you sign up to receive marketing communications from Evergreen Lane, we may send you emails regarding:

  • New products;

  • Special offers;

  • Promotions;

  • Restocks;

  • Seasonal collections; and

  • Other Evergreen Lane updates.

You may opt out of promotional email communications at any time by clicking the unsubscribe link included in our emails.

We may still send service-related communications that are necessary to manage your orders, transactions, account, or customer service requests.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill orders;

  • Maintain business and transaction records;

  • Provide customer service;

  • Comply with tax, accounting, and legal requirements;

  • Prevent fraud;

  • Resolve disputes; and

  • Enforce our agreements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal obligations.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

10. SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our ecommerce and payment providers may also maintain technical and security measures designed to protect transaction information.

However, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with our Site.

11. INTERNATIONAL DATA TRANSFERS

Evergreen Lane may use service providers located in the United States and other countries.

As a result, your personal information may be transferred to, stored in, or processed in jurisdictions outside the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you;

  • Request information about how we collect, use, and disclose your information;

  • Request correction of inaccurate information;

  • Request deletion of personal information;

  • Request a portable copy of certain personal information;

  • Restrict certain processing;

  • Object to certain processing;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain targeted advertising;

  • Opt out of the sale or sharing of personal information;

  • Limit certain uses of sensitive personal information, where applicable; and

  • Appeal certain decisions regarding a privacy request where required by law.

These rights are subject to applicable legal exceptions.

To protect your privacy and security, we may need to verify your identity before completing certain requests.

You may also be permitted to use an authorized agent to submit a request on your behalf where applicable.

We will not unlawfully discriminate against you for exercising your applicable privacy rights.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to Evergreen Lane’s processing of your personal information, you may have additional rights.

These may include:

  • The right to know what personal information we collect;

  • The right to know the sources and purposes of collection;

  • The right to know categories of third parties to whom information is disclosed;

  • The right to request correction;

  • The right to request deletion, subject to legal exceptions;

  • The right to opt out of sale or sharing;

  • The right to limit certain uses of sensitive personal information, where applicable; and

  • The right to non-discriminatory treatment for exercising your privacy rights.

You may submit an applicable privacy request using the contact information provided below.

14. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, applicable privacy laws may provide additional rights.

Depending on the circumstances, we may process personal information based on:

  • Performance of a contract with you;

  • Your consent;

  • Compliance with legal obligations; or

  • Our legitimate interests, provided those interests are not overridden by your applicable rights and freedoms.

You may have rights to access, correct, erase, restrict, port, or object to certain processing of your personal information.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

You may also have the right to lodge a complaint with your applicable data protection authority.

15. CHILDREN’S PRIVACY

Our Site and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review and, where required, delete the information.

In jurisdictions where a higher age threshold applies for consent to data processing, we will comply with applicable local requirements.

16. THIRD-PARTY WEBSITES

Our Site may contain links to websites, applications, social networks, or services operated by third parties.

Evergreen Lane does not control and is not responsible for the privacy, security, or content practices of those third parties.

We encourage you to review their privacy policies before providing them with personal information.

17. USER-GENERATED AND PERSONALIZED CONTENT

If you submit photographs, names, messages, artwork, text, or other content to create a personalized product, we will use that information to process and fulfill your order.

Such content may need to be shared with our production and fulfillment partners solely as reasonably necessary to manufacture and deliver your personalized product.

You should only submit content that you are authorized to provide and use.

Please avoid submitting unnecessary sensitive personal information as part of a product personalization request.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices;

  • New services or technologies;

  • Changes to service providers;

  • Legal or regulatory requirements; or

  • Other operational reasons.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

If required by applicable law, we may provide additional notice of material changes.

19. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

Evergreen Grace LLC
Operating as Evergreen Lane
Website: evergreenlane.co
Email: admin@evergreenlane.co
Address: 1001 S Main St STE 600, Kalispell, MT, 59901, USA

Please include sufficient information for us to understand and respond to your request.

For privacy-related requests, you may use the subject line:

“Privacy Request – Evergreen Lane”